Flexible Workspaces Collective (FWC)Privacy Policy
Effective Date: 1 June 2025
1. Overview
Flexible Workspaces Collective (FWC) is committed to protecting the privacy and personal information of our members, partners, and website visitors. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the
Privacy Act 1988(Cth) and the
Australian Privacy Principles (APPs).
2. What Information We Collect
We may collect and hold the following types of personal information:
Full name, business name, and contact details
Email address and mailing address
Payment and billing details (processed securely via third-party platforms)
Business-related information (ABN, workspace type, services offered)
IP address and usage data from our website
3. How We Collect Personal Information
We collect your information through: Membership applications and renewals
Online forms and surveys
Interactions via our website or member portal
Communications with our team (email, phone, events)
Third-party platforms that facilitate payments or service delivery
You may choose to remain anonymous or use a pseudonym, but doing so may limit our ability to provide membership services.
4. How We Use Your Information
FWC uses your personal information for the purpose of:
Administering and managing your membership
Issuing insurance certificates and related documentation
Providing access to events, resources, and networking opportunities
Communicating important updates, offers, and industry insights
Maintaining a secure, personalised member experience
Where requested by you we will advise your flexible workspace of your membership status with us (showing you are compliant with insurance requirements of the flexible workspace)
We do
not sell or rent your information to third parties were they may attempt to contact you.
5. Disclosure of Information
We may disclose your personal information:
To third-party service provider partners of FWC however this is strictly for the purpose of delivering FWC services
If required by law or regulatory authorities
To protect the rights, property, or safety of FWC, its members, or the public
All third-party partners are required to adhere to privacy standards equivalent to this policy.
6. Storage and Security
Your personal information is stored securely on servers protected by up-to-date security measures. We take reasonable steps to prevent misuse, interference, loss, or unauthorised access to your data.
Where information is stored electronically, it is protected by password-protected systems and encrypted services.
7. Access and Correction
You may request access to your personal information held by FWC at any time. If any of your details are incorrect or outdated, you may request that we update them (most information you can directly access and update through the members dashboard).
If you require assistance to access or update your information, please email:
privacy@flexworkcollective.com.au
8. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Inactive member records may be archived or deleted securely.
9. Website and Cookies
Our website may use cookies and other tracking technologies to improve user experience and collect usage statistics. You may adjust your browser settings to refuse cookies, although this may limit functionality.
10. Changes to This Policy
FWC may update this Privacy Policy from time to time. Members will be notified of material changes either by email or through the member dashboard. The latest version will always be available on our website.
11. Contact Us
If you have questions, concerns, or complaints about how your data is handled, contact us at:
privacy@flexworkcollective.com.au or by going to our website at www.flexworkcollective.com.au
We take privacy concerns seriously and will respond promptly in accordance with the APPs.
